Privacy Policy

Friend Masti Toys (operated by JP Enterprise, “we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices you have.

Information we collect

• Contact & delivery details you provide at checkout: name, email address, phone number and shipping address.
• Order information: the items you purchase, order value and order history.
• Technical data: basic information your browser sends (such as device/browser type) and cookies used to keep your shopping cart working.

Payment information

Payments are processed securely by our payment partner, Cashfree Payments. We do not collect or store your full card number, CVV, UPI PIN or net-banking credentials on our servers. Payment data is handled by the payment gateway under its own security and compliance standards.

How we use your information

• To process, fulfil and deliver your orders;
• To send order confirmations, shipping updates and support responses;
• To handle cancellations, returns and refunds;
• To improve our website and prevent fraud or misuse.

Sharing your information

We share information only as needed to run the store — for example, with our courier/logistics partners to deliver your order, and with our payment gateway to process payments. We do not sell your personal information. We may disclose information where required by law.

Cookies

We use essential cookies and similar local storage to remember your cart and preferences. You can control cookies through your browser settings; disabling them may affect site functionality such as the shopping cart.

Data security & retention

We take reasonable technical and organisational measures to protect your information. We retain order and contact information for as long as necessary to fulfil orders and to meet legal, accounting or reporting requirements.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in line with applicable law.

Contact

For any privacy question, contact JP Enterprise at jpenterprise9191@gmail.com or +91 832 006 7069.